FAQ

Installing, configuring and using Tobet Mobile
» How do I download and install Tobet Mobile?
» Why can´t I access the download page for Tobet Mobile with my phone?
» What do I need to use Tobet Mobile?
» What do I do if my phone is not supported?
» Can Tobet Mobile change any settings in my phone?

Questions while using Tobet Mobile
» Are there any charges for using Tobet Mobile
» How do I keep track of the amount of data the service has used?
» Does Tobet Mobile affect the battery time on my phone?
» What does the yellow dot indicate?
» Can I take/make a call while using Tobet Mobile

Other
» Why doesn´t Tobet Mobile work on more phone models?
» My phone supports Java MIDP 2.0 but is not listed on the Handset page



Installing, configuring and using Tobet Mobile

How do I download and install Tobet Mobile?
Follow the instructions here. You can find detailed instructions for your phone here.
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Why can´t I access the download page for Tobet Mobile with my phone?
Have you got the address right? http://mobile.tobet.com

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What do I need to use Tobet Mobile?
You need:
-a supported mobile phone (see the list of supported phones)
-a mobile network provider that handles data traffic (GPRS, 3G etc) and the appropriate subscription
-a minute or so of free time to install the application
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What do I do if my phone is not supported?
Sorry, but the only solution is to get a new phone. Please consult this page
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Can Tobet Mobile change any settings in my phone?
No, the settings you make in Tobet Mobile doesn´t affect anything outside of Tobet Mobile.
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Questions while using Tobet Mobile


Are there any charges for using Tobet Mobile
Tobet doesn´t charge anything for the use of Tobet Mobile. However Tobet Mobile transfers data between you mobile phone and our servers and your mobile network provider charges for that data. The charges varies between networks, please consult your network provider.
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How do I keep track of the amount of data the service has used?
Most mobile phones has a GPRS-counter that shows the amount of data used. Please consult your phones manual.
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Does Tobet Mobile affect the battery time on my phone?
Yes, when you actively use Tobet Mobile your battery time is affected. To simply have the application running doesn´t do much to the battery time.
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What does the yellow dot indicate?
You can see the dot whenever Tobet Mobile has a problem keeping in contact with your network. Most often this is due to bad network coverage for your phone.
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Can I take/make a call while using Tobet Mobile
Yes. On some phones the application halts while you´re in the call. When you hang up the application continues to run.
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Other

Why doesn´t Tobet Mobile work on more phone models?
To get the full Tobet Mobile experience you phone has to support certain technology (Java MIDP 2.0). Almost all new phones are supported but a lot of older models are not.
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My phone supports Java MIDP 2.0 but is not listed on the Handset page
Although the installation process is pretty similar between phone models they vary to some extent. Whenever we test a new phone it is added to the list. If your phone is not on the list and you test Tobet Mobile please drop us a line with feedback on how it works (support@tobet.com).
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